A generator and DG set dealer sizes the right set for a load, quotes and installs it, then earns recurring revenue from AMC, service and spares. Accurate sizing and reliable service win and keep accounts. WhatsApp, on the official WhatsApp Business API, handles enquiries, installs and service. Here is how.
Where WhatsApp helps a DG set dealer
The business is sizing-led, B2B and service-backed.
- Sizing: capture load, phase and usage pattern.
- Quotes: recommend kVA, brand and options.
- Install: confirm site, delivery and commissioning.
- Service: AMC, service and spares reminders.
Quote the right set, fast
Buyers want the correct kVA and a clear price. Capturing load and usage in chat lets you recommend the right set and share a catalog with a quick quote, as our response-time guide shows, winning the order over a slower rival.
Manage installs and accounts
Installs involve delivery, placement and commissioning. A shared inbox keeps sales and service teams aligned, and keeping each client's set, load and service history in a CRM makes AMC and spares accurate.
Win recurring AMC and service
DG sets need regular servicing and spares. Well-timed, opt-in reminders before service due dates keep revenue recurring, and relevant broadcasts, like monsoon readiness checks, add value while protecting your number quality.
Frequently asked questions
How does a generator dealer use WhatsApp?
To capture load, phase and usage, recommend kVA, brand and options, confirm site, delivery and commissioning, and send AMC, service and spares reminders. A shared inbox keeps sales and service aligned.
Can WhatsApp help win more generator orders?
Yes. Buyers want the correct kVA and a clear price, so capturing load in chat lets you recommend the right set and share a fast quote, winning the order over a slower rival.
How does it help with service?
DG sets need regular servicing, so keeping each client's set, load and service history in a CRM makes AMC and spares accurate and ensures service visits are never missed.
Does it help recurring revenue?
Yes. Opt-in reminders before service due dates keep revenue recurring, and relevant readiness broadcasts add value without hurting your number quality.
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